Em entrevista a O Econômico, Cesar Alcácio, CEO da 3P Brasil, enfatizou a importância de melhorar a experiência do usuário, abrangendo a redução do tempo de espera, a oferta de serviços [...]
Em entrevista ao Salvador Notícias, Cesar Alcácio, CEO da 3P Basil, enfatizou a importância de melhorar a experiência do usuário, abrangendo a redução do tempo de espera, a oferta de serviços [...]
Estratégia pode proporcionar otimização de processos e maior assertividade no atendimento ao consumidor. CEO da 3P explica a aplicação da técnica e como pode ser explorada também pelo setor público
Dia Internacional da Proteção de Dados é comemorado em 28 de janeiro em vários países do mundo; CEO da 3P Brasil comenta sobre importância da proteção dos dados no atendimento ao cidadão.
O Business Process Outsourcing (BPO), ou Terceirização de Processos de Negócios, é uma prática que continua a evoluir e a expandir-se em várias indústrias.
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